BUILDING A SAVINGS FACTORY!

Incremental
Savings Are Fine, But If You Are Looking For Breakthrough Triple Digit
Savings Results, It’s All About Having A Cost Management System
Robert T. Yokl, Chief Value Strategist
No corporation in the 21st
century can continue to do the same things and get the same so - so
results related to their cost management efforts without questioning their
commitment to building a “Savings Factory”. To my thinking, only
through massive savings innovations will corporations survive and thrive in
the new millennium. Drip, Drip, Drip isn’t going to make a dent in
your bottom line!
Why?
International competition is brutal; do I need to say the names China,
India or Vietnam to get my point across? As a good friend of mine likes
to say, “Once a new product or service becomes popular it quickly becomes
commoditized and then all of the profits are squeezed out of it”. There is
even a parent’s revolt over the high cost of education that is constricting
private and public school’s bottom lines. Even non-profits are finding they
need at least a 6% to 8% bottom line for sustainability. Just inventing a
better widget therefore doesn’t seem to be the answer to making certain that
your corporation’s profitability, productivity and prosperity will be
maintained in the uncertain years to come.
That’s Why
Just Good Enough Isn’t Good Enough Any Longer!
We
must do better than just grind out a few percentage points each year in
profits just to keep our heads above water. Especially, when you take into
account how an unplanned and unforeseen crisis can arise like 9/11,
and the Katrina and Rita hurricanes, or there can be a spike in energy costs
that can completely wipe out your bottom line.
If you are sitting back comfortably and hoping (which by the
way isn’t a strategy at all) that the “Winds of Change” will blow in
your favor, think again! New competitors of yours are on the
horizon, and you are losing customers to rivals that you don’t even know
about. Brash new startups with better ideas than yours are breathing down
your neck. I really don’t think you can afford to sit back and just let
stuff happen to you!
Where
Are Your New Profit Margins Coming From?
If you think your new margins are coming from new
products and services – you’re missing my point – since 80% of new
product and services launches fail! If you think they are coming from
increased sales of your existing products or services then you must be
counting on your competition to be asleep at the wheel, because they
aren’t going away.
A Much Better Way!
Since it requires almost two dollars in new sales revenues to
generate one dollar in profits vs. only $1 dollar in savings to have
the same effect on your bottom line, focusing on savings innovations is a
much better way to quickly increase your profit margins.
Case in point!
By
simplifying, consolidating and re-specifying their parts, Toyota saved
one-trillion-yen or 30% of their procurement costs that went right to their
bottom line. But just this year, Toyota’s Chairman decided, even though
Toyota is the cost leader in the automotive industry, to chop off another
trillion-yen because he wants to stay the cost leader over the next decade.
The Law Of
Diminishing Returns
If you want to be smart about saving money, you need to
understand the effects of “The Law of Diminishing Returns” on your
organization’s efforts to save money. This law states that the more
resources you expend on a specific target the quicker your overall
return-on-investment will decline in effectiveness after a certain level of
results have been achieved.
In fact, our studies show that organizations who are
targeting their price oriented costs save less than 1%
annually, while progressive organizations that target their products,
services and technologies utilization, conformance to requirements and value
mismatches are averaging 3%, 6% or even 9% savings annually.
What’s The Bottom Line?
You need to refocus your efforts with new innovative savings solutions and
eliminate what we call your “invisible costs”. As Jerry Sienfeld
would say, “Not that there is anything wrong with ( price oriented
savings)”, but you should only be spending 20% of your time on
these price oriented projects to obtain acceptable ROIs for your
organization, instead of 80% of your time and resources.
Breakthrough
Savings Innovation Is All About System
Amazon, Starbucks, Proctor and Gamble, E-Bay, WalMart and IBM
don’t wait for new savings innovations to just happen willy-nilly,
they have a management system in place to connect and develop new savings
ideas by design. So, too, should your corporation have a system in place
that holds fast to these five basic rules:
1. Risky
Goals Matter
You must be
able to think big and tackle risky goals that will set your
corporation light-years apart from your competitors. For example, setting a
financial goal, as one of our clients has, to have a 4% increase in their
profit margin within two years. This will certainly stimulate your
management team’s juices to start innovating, because very few corporations
have ever managed to meet this goal.
2. Size
Matters
When
establishing teams to search for innovative savings ideas, Amazon’s
President, Jeffrey Bezon says that, “To the degree that you can get people
in teams small enough that they can be fed on two pizzas, you’ll get a lot
more productivity” and savings ideas too! Large teams stifle
innovation, hold back needed change and are risk adverse.
3. Discontent
Matters
The most
successful innovative organizations like General Electric have promoted a
“culture of discontent” or a restless desire that there is always something
better than what they are doing now. They are always striving to find
faster, better, more cost-effective and smarter ways to
revolutionize, reinvent, modernize, originate, transform, update, renovate,
renew, retool and remodel their work and their products, services and
technologies. You need to be discontent too!
4. Diversity
Matters
Establishing
homogeneous teams with like minded members won’t give you the
diversity or heterogeneous atmosphere that is necessary to connect
and develop new savings innovations. Successful savings innovation teams
look like a well made “salad” with a mixture of dissimilar and varied
ingredients served with an appetizing dressing.
5. Creative
Friction Matters
Consensus is
good when resolving routine operational problems or issues, but if you want
to produce breakthrough innovative savings ideas you need “creative
friction” to do so. By creative friction I mean employing new
structures, new rules and new ways of doing things to stimulate original,
inventive, and imaginative thinking patterns.
For
example, one new rule that we bring into play with our client’s value
teams is that their project managers can’t have any ownership on the
savings project they have been assigned. This then virtually eliminates
“we’ve always done it this way”. This rule, among many others that we
establish for our client’s value teams, gets our client’s creative friction
machine humming.
As you can see by these five basic rules for savings
innovation, when it comes to building a “Savings Factory” having the desire
to do so is only the starting point. What really works is having a
defined management system that consistently produces unique and unusual
savings ideas that produce huge savings for you.
Measure
Almost Everything!
Decisions on where to find supply,
purchase service or system savings opportunities are easy when you measure
almost everything you do. Conversely, they are the most difficult
and fraught with errors when you don’t have a “culture of data”!
For example, a client of ours called the
other day to say that he thought that there was big savings in his boiler
room chemicals because his chemical purchases had increased $129,000 over
the last year. But when we benchmarked his chemicals usage we found that
his actual utilization (adjusted by volume and intensity) saving opportunity
was only $4,000 compared to his prior year’s usage.
This example should demonstrate why you
need to measure almost everything so you won’t be mislead,
misinformed or mistaken when making those big (and little) savings
decisions. Otherwise, you will expend a lot of unnecessary energy and
resources pursuing savings opportunities that don’t exist.
What this means to you is that you must
have a culture of never-ending benchmarking so you can identify the
best savings opportunities with the highest ROIs, before you ever
consider assigning a value team to investigate any and all savings
opportunities.
The one message that I’m hearing loud and
clear from CEOs, COOs, and CFOs that I talk to almost every day is that they
don’t have the time, money or resources to burn up on wasteful and
inefficient exercises, or savings opportunities that are “dry holes”.
Savings managers should hear this message from your bosses loud and clear!
Tearing Down
Your Corporate Walls, Pillars And Silos
I have found that one of the critical tasks that a
corporation’s executive management team has to do as a fundamental
requirement to stimulate innovative savings is to tear down
existing corporate walls, pillars and silos that have been holding back new
innovative savings ideas for decades.
A case in point!
I recently ran into this same challenge when we installed a Strategic Value
Analysis® System (VAS) for one of our clients. We found out a month or so
later that a senior management executive (who had gained power by isolating
his division from the company’s four other divisions) had incorporated his
old methods and practices into our new VAS system. This happened
because his management was afraid to tell this executive that “the times
are a changing” and he needed to abandon his old ways for the new
ways that were being introduced by my company in order to produce better
results. In time we won this executive over to our ways of thinking, but it
would have been much better for his management to tear down his
impregnable walls before we arrived on the scene.
If your corporation isn’t up to the challenge of tearing down
your corporate walls, pillars and silos of resistance and opposition to
change, then no innovative savings solutions are possible. Your corporation
will just keep on operating with your old ways and old traditions
that they have been employing for decades and hope that no one will notice
that they are operating with aging, tired methods, practices and results.
Preparing
The Way For Your Own “Savings Factory”

To achieve a state where savings innovation
becomes a natural way for your organization to do business, you need
to prepare your organization by:
1. Creating
a Business Case for Change
I was just
talking to a client of ours who is trying to convince his board of directors
that they need to change their operating practices before their revenues
shrink or dry up all together. I told my client that he needed to create a
“business case” to convince his board that now is the time for
change, not next month, not next quarter, not next year. I told him that a
good theme for his presentation to his board would be, “It wasn’t raining
when Noah built his ark”, to get his board focused on the future, not
just today.
You need
to do the same thing before you launch or re-launch your own Innovative
Savings Program. Build a “business case” for change with your senior
management or you will never get your program off the launching pad.
2. Developing
a Shared Vision That’s Logical
You need
to develop a mental picture or visualization for your senior management that
is logical and makes sense to them if you want to have a sustainable
Innovative Savings Program.
For
example, you could ask them to imagine how it would to look 18 months from
now when your value team(s) has “wrung the towel dry” in savings for
your organization, then would hold those gains going forward! I’m sure that
this could be developed into a shared vision for your organization without
too much arm twisting.
3. Building
your foundation on teamwork
Innovative
savings is “everyone’s business”, not just a supply chain or a
performance improvement manager’s business. Therefore, you must organize
your department heads and managers in teams to make meaningful and
significant savings happen. This then would give you a foundation of
teamwork that would share the workload with many vs. just a few at your
organization.
4. Arming
your project managers with the Right Tools And Training to Manage Change
You
wouldn’t send an army to fight a battle without the right equipment, tools
and training. It’s the same with saving money! You don’t want to send your
project managers into battle to save money without the right tools and
training to manage change. If you do, you can expect a lot of lost
battles because your department heads and managers will be better prepared
to hold on to their old practices, than your team members are to fight
change.
We are all
are looking for that magic bullet that will make our saving program
successful – right from the get go – but in reality there is no magic
bullet. Just well thought-out strategies, tactics and techniques that will
prepare your senior management and department heads and managers for
the journey you will be taking them on when you launch or re-launch your own
Innovative Savings Program.
Building A “Savings Factory” Isn’t A Sometime Thing!
Building a
“Savings Factory” at your corporation that can spew out thousand or
even millions of dollars in savings for you every month, every quarter and
every year, won’t just happen unless you have a defined management system in
place to do so. Saving money isn’t a one time event, done in one or two
initiatives every few years or even in a campaign, it is an ongoing
management system to “wring the towel dry” on all of your expenses
(salary and non-salary) every day, every week and every year. It is almost
like a religion -- you never stop believing that there is still more money
to be saved in your corporation one bite at a time.
Now go
make innovative savings happen!
Call today or fill out the
contact request form below to have SVA assist you in determining where
your supply savings opportunities reside TODAY!
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