Chief Supply Chain Officer: Is this a Trend?
I’m seeing a few hospitals and systems’ MMs using the title of Chief
Supply Chain Officer (CSCO) to designate their elevated role in
their healthcare organization. Is this a trend or a one-off for only
a few hospitals, systems and IDNs?
The term CSCO is borrowed from industry, where the Chief Supply
Chain Officer’s role provides a way for supply chain to earn a place
in the boardroom and to assist in driving strategic decision making.
The CSCO has emerged as a key stakeholder in companies to make
supply chain transformation happen. The principle role of this
individual centers around planning.
What industry has discovered is that supply chain managers are good
at what they do operationally (keeping the train running on time)
which is called LEVEL I, but what has been lacking is the “vision
thing”: Looking beyond day-to-day supply chain operations to
focus on planning (LEVEL II) – setting goals, devising strategies,
outlining tasks and schedules to accomplish their preset goals.
I can’t disagree with this analysis!
If healthcare supply chain professionals want a seat at their senior
management table they too will need to look beyond their day-to-day
operations (LEVEL I) and move to LEVEL II - planning to create a
supply chain vision for their healthcare organizations.
No longer can we let our hospital, system or IDN senior management
do this planning work for us, if we are to elevate our own positions
in our healthcare organization. I remember, when I was a MM I did my
own planning; no hospital executive told me what my vision would be.
I told them what strategic direction my organization should be going
with supply chain management. It works much better that way!
Clearly, healthcare organizations should be considering the new
position of CSCO at their hospital, system or IDN because it can
give your healthcare organization a strategic advantage. Even if
you are at a small hospital, you should consider yourself a CSCO or
you will be pushed and pulled in the wrong direction by your senior
management. You are your hospital’s supply chain expert, so don’t
give up your rightful seat at the table when decisions are being
made about the future of your supply chain department. It is
mission critical for you to do so!
Warmest Regards,
Robert T. Yokl
Chief Value Strategist
Strategic Value Analysis® In Healthcare
Bobpres@strategicva.com
1-800-220-4274
Your Partner In
Savings Beyond Price™,

P.S. If
you would like to know more about this topic, you might want to
review what a
strategic planning process looks
like to get you off to a fast start on your own supply chain
planning process. It is mission critical that you do so!
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