Why Good
Hospital Supply Savings Ideas Die!
Greetings,
How many
good savings ideas have you had that have died an untimely,
unpleasant and premature death? How many hospital supply savings
dollars have been wasted because you couldn’t sell your ideas
to your customers and stakeholders? How many of your best ideas have
withered on the vine for years and then died a slow and
painful death?
Lee
Iacocca, former head of Chrysler once said, “You can have
brilliant ideas, but if you can’t get them across, your ideas won’t
get you anywhere”. This is the reality and the challenge
that hospital supply chain professionals face everyday in their
quest to save money and reduce expenses for their healthcare
organization.
Case in
point!
Last year I talked to a hospital material manager who told me that
his docs wouldn’t permit his hospital to recycle ANY of their
products (at an average 50% savings) since they believe it will
reduce the quality of their procedures. When I told him that
thousand of hospitals are doing so without any quality issues his
answer to me was that he couldn’t sell this idea to his docs so he
was going to pass on this good savings idea. This is a
hospital supply savings opportunity that was wasted!
Don’t
let your good savings ideas go to waste when you can have the powers
of persuasion and sales skills to push through any and all obstacles
to reach your goals. This metamorphosis starts with three
time-tested tactics:
1.
Understand Your Customers
You need
to talk to your customers to understand their wants, needs and
desires. Why do they fear the change you are proposing? Is it that
they don’t understand your proposal? Can’t see the benefits your
proposal brings to them? Or, they don’t want to go through the
hassle of the change? Wherever the reason, it’s your job to find out
why they are resisting change, then strategize to meet their
requirements exactly in order to facilitate the change you are
proposing.
2.
Build a Business Case
No one
likes to change, so you need to build a compelling rational
business case for change (operationally and financially) that makes
sense to all involved parties. The best case for change should have
these three elements: It would make your customers job EASIER,
BETTER and SAVE MONEY too! If you can’t meet these three criteria,
maybe it isn’t a good idea after all!
3.
Establish Credibility
If you
know what you are talking about and have strong relationships with
your customers then they will trust you when you make a
savings proposal to them. If not, you will need to demonstrate that
you have their best interest in mind before change can happen. Without
credibility you lose!
We can’t
afford to WASTE GOOD SUPPLY SAVINGS IDEAS any longer if we are to
reduce our supply cost to the lowest levels possible. We must learn
from our past mistakes and then incorporate new and better
persuasion tactics into our savings presentation so that we win more
yes’s, than no’s in the future.
Your Partner In Savings Beyond Price™,

Robert T Yokl
Chief Value Strategist
Strategic Value Analysis® In Healthcare
Bobpres@strategicva.com
1-800-220-4274
P.S.
Isn’t
it about time that you invest in
value analysis project management software
to
manage and control your hospital value analysis program? Why just
let things happen in an unplanned manner, when you can maximize your
savings efforts 10-fold by organizing to save.
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