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Savings
Beyond PriceTM -Weekly E-Zine- May
25, 2005
by
Robert T. Yokl, President and Chief Value Strategist
Why
Change Management Is A Process, Not A One-Time Event
“Organizations
Don’t Change, People Do (usually One At A Time)”
Geoff
Kaufmannn
Supply chain management is all about change
if you want to get it right. It’s about educating
your healthcare organization to think and
do differently to improve your supply chain
performance – evermore!
It’s
not about doing the same things that you have been
doing and expecting a different result.
And it certainly isn’t a one-time
event.
If
you haven’t figured it out already change management
is a process, that enables people to change
one at a time. If you treat change as a one time
event (one unrelated initiative separated in time by
another) with no linkage, connection
or correlation to each another you won’t
achieve the desire result of people embracing change
as opposed to resisting change.
One-Time Events Inhibit Change
From
my vantage point in the marketplace I see hospitals
and healthcare systems repeatedly starting
and stopping one time supply chain management
initiatives, schemes, projects and programs (
e.g., physicians gain-sharing, price leveling and
physician preference items reductions programs).
This looks rational and lucid on the surface, but in
reality inhibits long-term change at your
hospital or healthcare system.
If
you treat change as a one time event without a
process to smooth the road your batting average for
success will be very low because these
one-time events have no lasting effect on
changing your culture.
On
the other hand, if you have a proven, repeatable and
scientific money-saving process bought into by your
executive management, department heads, managers,
clinicians and your supply chain professionals, you
can make any necessary change a routine
occurrence, not a new battle to be fought for
the high ground.
Change Management Is A Process
Once
your healthcare organization understands that the
#1 Law Of Change Management is that change is a
series of connected natural occurrences that
promote lasting and sustainable improvements, not a
progression of one-time events then, and only then,
will your people change – one employee at a
time.
From
my experience hitting this change management
milestone where change is a natural occurrence,
only takes about 12 to 18 months to come
about, if you have the right people, with the right
process, looking at the right things, at the right
time, one employee at a
time!
MAILBOX
What Would You Recommend As A Training Program For Our
Association’s Supply Chain Professionals’ members To
Teach Them About Savings Beyond Price? F.V.
First
of all F.V. your members will need to unlearn
everything they have learned to date about how to manage
and control their supply chain, because the strategies,
tactics and techniques they are employing are now
anachronisms from another time.
F.V. if
you look at most of the training program brochures that
come across your desk they are all filled with PRICE
ORIENTED tactics, not FUNCTION ORIENTED
strategies. Function oriented strategies is the key for
making savings happen -- beyond price.
At the
top of your agenda for your training program should be
training in functional analysis and the FAST Technique
(Functional Analysis System Technique) to give your
members the basics of value analysis.
If you
would like to consider my training programs in the mix,
please give me a call.
Bob
Yokl, Sr.
Chief Value Strategist
Strategic Value Analysis In
Healthcare
800-220-4274
bobpres@strategicvalueanalysis.com
P.S. If anyone
else has a burning question that you would like me to answer, please
call or e-mail me and I would be delighted to answer it.
There
is Still “Gold in Them Thar Hills”
YOUR LEGAL FEES ARE EXCESSIVE AT ANY COST!
Why Are Your
Legal Fees Costing Your Healthcare Organization 25% More
Then They Need To be?
Your
healthcare organization legal fees could amount
to hundreds of thousands of dollars annually, so why
aren’t they being controlled just like any other
purchase service? The answer is because everyone in
your organization believes these fees are untouchable!
Not so, in my book of rules – where the first rule is
that -- there are no rules!
The
fact is that Legal fees are just like any other
expenditure that your healthcare organization contracts
for. Here are 10 WAYS TO CUT YOUR LEGAL COSTS by
Fred S. Steingold, Esq., which I have expanded on to
assist you in reining in your bloated legal costs:
-
Talk about your fees with your attorney or attorneys
and negotiate different fees for different
assignments, because all legal assignments aren’t
created equal!
-
Reach an understanding with your lawyers about how
you will be charged for each case, e.g., hourly,
flat fee, contingency. A flat fee could be the
best choice for you in many cases
-
Seek the most favorable fee arrangements for
each particular case.
-
Try
to settle cases rather than litigate. Litigation
will drive up your costs.
-
Have your lawyer design forms that you can
use in routine transactions, e.g., contracting for
purchase services, release forms, terms and
conditions, bidding documents, etc., so you don’t
need to contact them on each transaction.
-
Guarantee
a minimum number of hours of work during the year for
your lawyer as an incentive to lower their hourly
rate.
-
Use
a less expensive lawyer for small collections
and simple cases.
-
Give your lawyer copies of all pertinent records in
a new case so you don’t have hours of phone calls to
get this information. Being organized will save
you money!
-
Handle as many matters as you can yourself. You
don’t need a lawyer for everything you do!
-
Hire a paralegal to do as much of your legal work as
possible.
This decision alone could save you thousands of
dollars in
legal fees annually.
As you can see from the 10 tips I have outlined above, your
legal fees can be cut and pruned just like
any other commodity you are purchasing, if you are
willing to take the responsibility to do so.
This
Book Isn’t For Everybody:
Some People Don’t Know What They Don’t Know and Don’t
Want To Learn Anything Differently! For the 20% who do,
here is the magic bullet you have been looking
for…
If You
Could Find a System or Process That Would Enable You To
Take Your Healthcare Organization to the Next Level of
Supply Chain Savings and Save Thousands and Even
Millions of Dollars, What Would That Be Worth To You?
Strategic Value Analysis In Healthcare
-
The #1 Smart Strategy for Taking Out Cost In A
Healthcare Organization's Supply/Value Chain
The challenges in the
Healthcare Supply Chain over the next millennium are
clear, to reduce costs to the lowest acceptable levels
and maintain a high level of quality for our patients
and customers. The challenge seems bigger than any one
individual who would want to try to change the paradigm
of thinking in our respective healthcare organizations
in order to make savings happen quickly, efficiently and
with the highest ROI. With Strategic Value Analysis
in Healthcare: The #1 Smart Strategy for Taking Out Cost
in A Healthcare Organization's Supply/Value Chain,
you can make that savings happen! Sign up now for this
money-savings process
www.strategicvalueanalysis.com/strategicbook.htm.

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