Teamwork that Works!
Greetings,
Teamwork
is an essential building block for successful supply chain
management, yet many supply chain teams (value analysis, workgroups,
or committees) aren’t very effective, productive, or results
oriented: They meet, greet, kibitz and then adjourn without really
accomplishing anything of substance.
We know
this to be a fact since we have trained, coached and facilitated
hundreds of teams over the last 24 years. The secret to having “teamwork
that works” is to improve collaboration, and to build
balance and efficiency into your teamwork. Here are five ways to do
so:
1.
Team Structure
Most
teams are really organized as committees (a forum where people are
chosen to passively share their opinions and expertise). On the
other hand, a team is an active workgroup where each team member
shares, labors and participates in their team’s work. The operative
word here is “work” inside and outside of your team
meetings to investigate, evaluate and implement alternatives and/or
better solutions than what you are doing now. If you still have a
“passive” committee structure where there is a lot of talk but very
little action, it might be a good time to roll out a new way of
doing business that will bring you optimal results.
2.
Team Membership
As one
of my clients stated recently, “It is important to add a number of
“critical thinkers” to your workgroups to radically change your team
dynamics. We found that we didn’t need workgroup members to be
subject matter experts to greatly contribute to our investigations.
As a result, we were able to have more objectivity from these
unbiased participants than typical process owners who too often are
just trying to protect their turf.” I couldn’t have said this
better myself!
3.
Team Goals & Objectives
We have
observed that too often teams aren’t given concrete goals and
objectives (e.g., dollars to be saved, percentage reduction in
infection rate, or number of procedures to be increased) which are
absolutely necessary to focus your team members on their teams’
expected end results. If team leaders and team members don’t know
what’s expected of them, then how can they ever be held accountable
for their actions?
4.
Team Measurement
We have
all heard the old saying, “What is measured happens”, but do
we actually live by it with our teamwork? Do we measure our
attendance against goals, savings against goals, quality
improvements against goals, etc? If not, we are sorely missing a
key ingredient that would quickly improve our team’s productivity
and outcomes.
5.
Team Leadership
If you
don’t have the right team leader (e.g., bright, energetic,
organized, committed, proactive, action oriented, and an analytical
thinker) to lead your team(s) you will find that your team members
will quickly lose interest in their team work and will move on to
other pressing problems. This is why the selection of team leader(s)
should be considered as important as hiring someone in a leadership
position at your healthcare organization. Therefore, it should be
done with as much care, thoughtfulness and thoroughness as time will
permit.
These are just a few ideas to make your teamwork more efficient,
effective and productive. These five tactics will also enable you to
build more successful work teams that will live up to their full
potential with fresh ideas, more interaction and that can solve any
challenge that is throw at them.Your Partner In Savings Beyond Price™,

Robert T Yokl
Chief Value Strategist
Strategic Value Analysis® In Healthcare
Bobpres@strategicva.com
1-800-220-4274
P.S. If
you want to read more about “Teamwork That Works” you might want to
order our FREE
Healthcare Supply Utilization
Revolution
book and then see chapters XVII and XVIII where we talk about a few
more ideas that work to improve teamwork.
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networks to saved close to a half billion dollars by employing the
same utilization management strategies, tactics and techniques that
they will teach you in this book.
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